Privacy notice
This notice is provided under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
Data controller
The data controller is EMMEBI EDIL IMBIANCATURE DI MILIONE BIAGIO. The internal privacy contact is
Milione Biagio, email mbheadwear@gmail.com.
Data processed
- Technical navigation data: IP address, user agent, requested URLs, date and time, technical hosting logs.
- Order data: email, purchased product, amount, order status, shipping and billing data collected directly by Stripe on its hosted payment page.
- Payment data: card number, CVV and equivalent data are collected and processed directly by Stripe, not by MB Brand.
- Support data: information voluntarily sent by email, phone or WhatsApp for requests, returns, complaints and warranty.
- Online withdrawal data: name, email address, contract references, declaration, case reference, transmission date and time, and receipt delivery status. Do not enter card details, passwords or identity documents in the form.
Purposes and legal bases
- Contract performance: pre-order, payment, shipment, assistance, withdrawal and legal warranty.
- Legal obligations (Article 6(1)(c) GDPR): receiving and acknowledging withdrawal, accounting, invoicing, tax obligations and product safety obligations.
- Legitimate interest: site security, fraud prevention, complaint handling and legal defence.
We do not perform profiling, behavioural advertising, automated scoring or automated decisions under Article 22 GDPR.
The withdrawal form requires information to record your declaration, identify the contract and send
your receipt. Consent to data processing is not required for these purposes. You can also communicate
your withdrawal using the other contact details provided in the sales terms.
Analytics, maps and third parties
At the date above, this website does not embed client-side analytics, advertising pixels,
interactive maps, social iframes or remote fonts.
Recipients
- Cloudflare, Inc., for hosting, security and technical logs, and storage of withdrawal declarations, under the applicable data processing agreements.
- Resend (Plus Five Five, Inc.), for sending withdrawal receipts and related email notifications, processing recipient addresses and message contents under its data processing addendum.
- Stripe Payments Europe, Ltd., for payment, fraud prevention and hosted checkout.
- Couriers and logistics operators, for shipping purchased products.
- Accountants and tax consultants, for accounting, tax filings and invoicing.
- Public authorities, only where required by law.
Extra-EEA transfers
Stripe and Cloudflare may process data outside the European Economic Area, using the safeguards
applicable to transfers, including Standard Contractual Clauses and, where applicable, adequacy
decisions such as the Data Privacy Framework. Information:
Stripe privacy policy,
Cloudflare privacy policy
and Cloudflare data processing addendum.
You can request information about safeguards from the privacy contact above.
Resend's primary processing operations take place in the United States. Its data processing
addendum incorporates Standard Contractual Clauses for applicable transfers outside the EEA.
Information:
Resend privacy policy
and Resend data processing addendum.
Retention
- Technical logs: for the time necessary for service security and operation, according to the hosting provider policy.
- Order and invoicing data: 10 years, for accounting and tax obligations.
- Withdrawal, warranty and complaint data: until the case is closed and subsequently only as long as necessary to document compliance and protect legal rights, taking account of applicable limitation periods and any ongoing disputes. Closed cases are reviewed periodically and data no longer needed is deleted.
Data subject rights
You may exercise access, rectification, erasure, restriction, portability, objection and complaint rights by writing to
mbheadwear@gmail.com. You may also lodge a complaint with the
Italian Data Protection Authority.
General sales terms
These terms regulate the online sale of MB Brand products to final consumers by EMMEBI EDIL IMBIANCATURE DI MILIONE BIAGIO, an Italian seller.
Products, composition and safety
Essential product characteristics are shown on each product page: model, colour, one adjustable size,
price, textile composition, materials, care, safety notes and estimated pre-order shipping date.
Textile composition is shown before purchase and will appear on the product label.
MB Brand accessories are everyday textile products and are not personal protective equipment.
The customer must follow care instructions and stop using the product in case of breakage, sharp parts
or defects that may create risks. Product safety issues may be reported to
mbheadwear@gmail.com.
Pre-order
Products are sold as pre-orders: payment is made at order time, while production and shipping take place
after the pre-launch lot is closed. The date shown on product pages is an estimate. In case of relevant delay,
the consumer keeps all rights provided by applicable consumer law.
Prices, VAT and shipping
All prices are expressed in euro and include VAT where applicable.
Free tracked shipping in Italy. Outside Italy: Tracked worldwide shipping: €49.90,
total €133.90. Any import duties and taxes are borne by the recipient according to the destination country rules.
During pre-launch, the website may show the expected launch price next to the pre-order price.
Order and payment flow
- The customer chooses the model from the product page.
- The customer chooses the shipping destination: Italy (€89, tracked shipping included) or worldwide (€133.90, including €49.90 tracked shipping).
- The customer is redirected to Stripe's secure Payment Link page, where email, shipping data and payment data are entered.
- The final payment button on Stripe must clearly state the payment obligation.
- Payment and any invoicing data are completed on Stripe.
- Order confirmation is sent by email on a durable medium.
Invoicing
Electronic invoicing is handled according to Italian tax rules. Where necessary, the customer provides
tax code, recipient code or PEC during payment or post-order assistance.
Shipping and delivery
Shipping is tracked and free in Italy. Courier delivery times start when the parcel is handed over to the courier,
not from the order date. Risk passes to the consumer when the goods come into the physical possession of the customer
or a third party designated by the customer, other than the carrier.
Right of withdrawal
Consumers may withdraw without giving a reason within 14 days of the day they, or a third party they
designate other than the carrier, receive the goods. For several goods ordered together and delivered
separately, this period begins upon receipt of the last item; for goods delivered in several lots or
pieces, upon receipt of the last lot or piece. Any statutory extensions remain applicable, including
those arising from a failure to provide information about the right of withdrawal.
Use Withdraw from the contract at
https://emmebi84.com/en/withdrawal, also linked from the site menu
and footer. Enter your name, information identifying your purchase and an email for the receipt,
review your declaration and press Confirm withdrawal. No account, reason or prior
authorisation is required. We send an email acknowledgement without undue delay containing your
declaration, its transmission date and time, and the case reference. The receipt acknowledges your
communication; refunds follow the rules below.
Alternatively, send an explicit statement, optionally using the model form below, to
mbheadwear@gmail.com or to EMMEBI EDIL IMBIANCATURE DI MILIONE BIAGIO, Via Bontempi 12,
06089 Torgiano (PG), Italy. Sending your declaration
before the deadline is sufficient; you do not need to wait for the seller's reply. Keep proof of
sending and your receipt.
You may withdraw before delivery. Payment, closure of the production lot and the start of production
do not start the 14-day period. Standard catalogue products are not personalised merely because they
are sold on pre-order. Exceptions under Article 59 of the Italian Consumer Code apply only where
their actual legal conditions are met.
Returning goods
Unless we have offered to collect them, send back or hand over the goods without delay and within
14 days of communicating withdrawal to EMMEBI EDIL IMBIANCATURE DI MILIONE BIAGIO, Via Bontempi 12, 06089 Torgiano (PG), Italy. This deadline is met if you send the goods before
it expires. You bear the direct cost of return shipping unless otherwise agreed or where the law
places it on the seller. You can send proof of return shipment by replying to your receipt or writing
to mbheadwear@gmail.com.
Pack the product adequately, preferably with its original packaging and accessories. Missing packaging
does not automatically remove your right to withdraw. You may examine the product to establish its
nature, characteristics and functioning; you are liable only for any diminished value caused by
additional handling, within the limits of Article 57 of the Italian Consumer Code. Any claimed
reduction in value will be explained and documented.
Refunds
We reimburse payments received for the contract you withdraw from, including standard delivery costs,
without undue delay and within 14 days of being informed of your withdrawal. If you expressly chose
delivery costing more than the least expensive standard option offered for your destination, only
the additional cost of that choice is excluded. We use the original payment method unless you
expressly agree to a different method at no cost to you. We do not charge withdrawal penalties
or refund processing fees.
Unless we have offered to collect the goods, we may withhold reimbursement until we receive them
or you provide evidence of sending them back, whichever happens first. If the goods have not yet
been shipped, no return is needed. Payment verification and refund processing do not change the
date on which you communicated withdrawal.
Complete and send this form only if you wish to withdraw from the contract. Using it is optional.
To: EMMEBI EDIL IMBIANCATURE DI MILIONE BIAGIO, Via Bontempi 12, 06089 Torgiano
(PG), Italy; email: mbheadwear@gmail.com.
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods: ____________________.
Ordered on (*) / received on (*): ____________________.
Name of consumer(s): ____________________.
Address of consumer(s): ____________________.
Signature of consumer(s), only if this form is notified on paper: ____________________.
Date: ____________________.
(*) Delete as appropriate.
You may add your order reference and the email used for the purchase to help identify it.
You can save or print this page using your browser.
Legal warranty
All products are covered by the 24-month legal conformity warranty under applicable consumer rules.
In case of lack of conformity, the customer may request repair, replacement or other remedies provided by law.
Complaints and ADR
Complaints may be sent to mbheadwear@gmail.com. We answer in a traceable way
and try to find a direct solution before any external procedure.
Consumers may use available Alternative Dispute Resolution bodies where applicable. The European ODR platform was discontinued
and has not accepted new complaints since 20 March 2025; Regulation (EU) 2024/3228 repealed the relevant regulation
with effect from 20 July 2025.
Applicable law and jurisdiction
Italian law applies. For consumers, mandatory jurisdiction rules of the consumer's place of residence or domicile remain unaffected.